2023Doe presented to Woe’s healthcare facility in September 2021 for a laser therapy collagen treatment procedure, which was described as something that would be helpful to her in reducing collagen in her flank areas and stomach. A wand or probe was used during the procedure and Doe complained to Woe’s employee that she felt that the wand or probe was burning her stomach area. Woe’s employee responded that she would have some discomfort and continued to use the wand on Doe. Another employee then took over the treatment for approximately an additional six or seven minutes. During this time, Doe again complained that she felt a burning pain and that it felt like her skin was being burned, but the employee continued the procedure until the machine stopped, as it had a timer. Doe noticed that the skin over her stomach was melted, burned and it was painful. An employee stated to Doe “Oh my God, we must have left the probe up there too long.” As a result, Doe’s stomach area was severely burned and she has permanent disfigurement in her stomach area which will require plastic surgery for revision. The parties settled the case on a confidential basis for $275,000.00.